Meeting time and place is 8:15 AM on the deck of the Carleton Lodge in the main village between the gondolas. If you prefer a different meeting time or place, please advise and we will do our best to accommodate.

You will be required to sign a waiver and release of liability before your first day on the mountain. Below is a copy of the waiver for your review.

» SAMPLE WAIVER

If you require any clarifications on these important details, please contact us at ski@extremelycanadian.com or call 604-938-9656.

Extremely Canadian cannot accept responsibility for travellers inconvenienced by late, diverted, delayed, cancelled, or rescheduled travel arrangements. This also applies to missed connections or transfers. We intend to leave the Carleton Patio for 8:30 AM, there will be a 15 min grace period where we will wait and connect you to the group. If you arrive outside the 15mins, we are not responsible for connecting you to the group or providing a refund/reschedule.

We totally understand if your plans change! Here's the scoop on all our inbounds activities cancellation policy.

You will receive a 100% refund or you can reschedule your adventure date up to 48 hrs prior to your activity date. All modification requests must be made within Extremely Canadian’s operating hours by email or phone at least 2 full days prior to your activity date. If you have to cancel within 48h of your activity, we will issue a 50% refund. No refunds will be issued if you have to cancel on the morning of your activity date. A change of dates is considered a cancellation and a re-booking; therefore, cancellation policies apply. Please note that once alterations have been made to your original course dates, refunds will not be allowed.If you are cancelling your activity due to illness/injury within 48hrs, you may be required to present medical documentation to complete the refund.

No refunds will be issued on whole or partially unused portions of packages. No refunds will be issued on day of lesson (medical reasons with a doctor’s note may be an exception).

In rare instances, we may ask a guest to switch from a clinic or camp that has too few participants. If this happens we will attempt to notify you 24 hours prior to the date. However, we reserve the right to cancel any clinics or camps, for any reason, at any time prior to start. In such a case, refund of any payments received shall constitute full settlement.

Group programs are for guests aged 19 and older. If your child is aged 16-18 and is of the ability for this clinic, but our Teen Clinic isn’t available on your dates, please contact us to discuss getting booked in. All clients 18 & under must sign the safety voucher and wear a helmet.

We worry less about exact ratios but we endeavour to have a tight match of ability and inclination to provide tons of vertical and mileage while moving quickly and safely through terrain appropriate for the group. Ratios can be between 1:6 but are usually closer to 1:3. If we don’t have a group for you we will work to find another program that matches your ability or provide a full refund.

Guests are expected to conduct themselves respectfully and responsibly, ensuring a safe and enjoyable experience for all participants and staff. Any behavior that is disruptive, aggressive, or disrespectful toward fellow guests, guides, or staff will not be tolerated. Extremely Canadian reserves the right to deny participation or remove any guest whose actions compromise the safety, well-being, or enjoyment of others, or who negatively impacts the reputation of Extremely Canadian or its partners. No refunds will be provided in such cases.

Do you have the following pass that is part of the Mountain rewards program? Passes include: Epic Pass, Epic Local Pass, Epic Day Pass, Epic Australia Pass etc. You are eligible for 10% off all Extremely Canadian group products. Group products include 2-Day Steeps Clinic, 1-Day Steeps Clinic, 2-Day Snowboarder Freeride Camps, Intro to Backcountry, AST 1+ & AST 2 courses. Use code EPIC10 when booking to get your 10% discount.

We do not request proof of insurance coverage, but please ensure that you have appropriate coverage to ensure that you are adequately covered for any eventuality. We highly suggest that you purchase trip cancellation insurance to avoid penalties related to a change in plans.