The fine print.

Meeting time and Place

Meeting time and place is 8AM at the Gibbons Mountain Club inside the Westin Hotel.

Late Arrival or Departures

Extremely Canadian cannot accept responsibility for travellers inconvenienced by late, diverted, delayed, cancelled, or rescheduled travel arrangements. This also applies to missed connections or transfers. We intend to leave the Carleton Patio for 8:00 AM, there will be a 15 min grace period where we will wait and connect you to the group. If you arrive outside the 15mins, we are not responsible for connecting you to the group or providing a refund/reschedule.

Weather Conditions

Adventure travel involves risk and unpredictable weather conditions. Extremely Canadian does not purport to any guarantee of conditions.

Group Dynamics

We worry less about exact ratios but we endeavour to have a tight match of ability and inclination to provide tons of vertical and mileage while moving quickly and safely through terrain appropriate for the group. Ratios can be between 1:5 but are usually closer to 1:3. If we don’t have a group for you we will work to find another program that matches your ability or provide a full refund.

Payment and Confirmation

All rates are quoted in Canadian currency and are subject to taxes. Full payment is due upon booking. Confirmation is made by email.

Refunds

No refunds will be issued on whole or partially unused portions of packages. No refunds will be issued on day of lesson (medical reasons with a doctor’s note may be an exception).

Rescheduling

In rare instances, we may ask a guest to switch from a clinic or camp that has too few participants. If this happens we will attempt to notify you 24 hours prior to the date. However, we reserve the right to cancel any clinics or camps, for any reason, at any time prior to start. In such a case, refund of any payments received shall constitute full settlement.

Cancellation Policy

We totally understand if your plans change! Here's the scoop on all activities cancellation policy.

Inbounds Day: You will receive a 100% refund or you can reschedule your adventure date up to 48 hrs prior to your activity date. All modification requests must be made within Extremely Canadian’s operating hours by email or phone at least 2 full days prior to your activity date. If you have to cancel within 48h of your activity, we will issue a 50% refund. No refunds will be issued if you have to cancel on the morning of your activity date. A change of dates is considered a cancellation and a re-booking; therefore, cancellation policies apply. Please note that once alterations have been made to your original course dates, refunds will not be allowed.If you are cancelling your activity due to illness/injury within 48hrs, you may be required to present medical documentation to complete the refund.

Backcountry Day: Here's the scoop on our Backcountry Tours cancellation policy: Up to 7 days prior to your activity date, you will receive a 90% refund or you can choose to reschedule your adventure date or opt for a 100% credit to be used in the future. All modification requests must be made within Extremely Canadian’s operating hours by email or phone at least 7 days prior to your tour. However, please note that once alterations have been made to your original activity date, refunds will not be allowed. If you booked multiple days, our cancellation policy applies to each day separately. If you are cancelling your activity due to illness/injury within 7 days, you may be required to present medical documentation to complete the refund.

Insurance

We do not request proof of insurance coverage, but please ensure that you have appropriate coverage to ensure that you are adequately covered for any eventuality. We highly suggest that you purchase trip cancellation insurance to avoid penalties related to a change in plans.

Behaviour Expectations

Guests are expected to behave in an orderly fashion and not to disrupt the enjoyment of other guests or in anyway harm the reputation of Extremely Canadian or its suppliers. Extremely Canadian reserves the right to decline accepting or retaining any guest whose health or actions impede the operation of a clinic or camp or the welfare or enjoyment of fellow guests.

Underage Participants

Group programs are for guests aged 16 and older. All clients 18 & under must sign the safety voucher and wear a helmet.

Waiver

You will be required to sign and return a waiver and release of liability and a medical form before your first day of skiing. Below is a copy of the waiver for your review.

» SAMPLE WAIVER

If you require any clarifications on these important details, please contact us at ski@extremelycanadian.com or call 604-938-9656.